Shipping Policy

At Bedlore, we aim to offer you the best shipping options, no matter where you live. We deliver to thousands of customers worldwide every day, ensuring the highest levels of responsiveness at all times. Our shipping policy is designed to provide you with clear information on processing, shipping options, and delivery times.

1. Shipping Locations

We ship to the following regions:

• North America (United States, Canada)
• Europe (United Kingdom, Germany, France, Italy, Spain, Netherlands, Austria, Poland)
• Oceania (Australia, New Zealand)

For destinations outside these regions, please contact us at shopify@bedlore.com for a customized quote.

2. Shipping Methods & Delivery Times

The time frame for order delivery is divided into two parts:

1. Processing Time: 1-3 business days

After your order is placed, we need 1-3 business days to process and prepare it for shipment. This includes quality control and the arrangement of the best shipment option.

2. Shipping Time:

• Standard Shipping: 3-7 business days
• Expedited Shipping: 2-6 business days
• Fast Shipping: 1-5 business days may be available, depending on the destination country.

3. Order Processing

Once your payment is processed, our warehouse needs 1-3 days to prepare and dispatch your order. For orders with multiple items, processing time is based on the item with the longest processing time. 

You will receive a confirmation email once your order has been successfully placed and another email when your order has shipped, including a tracking number.

4. Shipping Partners

We work with reliable carriers to ensure timely delivery:

UPS, USPS, DHL, and Amazon Logistics are our primary shipping partners. Amazon Logistics handles shipping for most of Bedlore's products, ensuring fast delivery.

5. Shipping Fees

*Note: The actual shipping time depends on the destination countries & Couriers, and no deliveries take place on Bank Holidays.

• All of the above times are business days.
• Does not include pre-sale products.
• Pre-ordered products take 10 business days to produce.

6. International Shipping

For countries outside North America, Europe, and Oceania, please reach out to shopify@bedlore.com for a customized shipping quote.

• Customs Duties & Taxes International shipments may be subject to customs duties, taxes, and import fees depending on your country's regulations.
• Shipping Time International shipping times can vary, but standard delivery typically takes 10-20 business days.

7. Shipping Delays

Although we strive for timely delivery, certain factors may cause delays:

• Weather conditions
• Holidays
• Issues with the courier
• Customs processing

In these rare cases, delivery may take longer than the standard shipping time. We will notify you if there is an expected delay.

8. Lost or Damaged Shipments

If your order is lost or damaged during transit, please contact us immediately. We will investigate and take appropriate action, which may include sending a replacement or issuing a refund.

9. Separate Shipments

In some cases, your order may be split into multiple shipments, especially if items are sourced from different warehouses. You will receive multiple tracking numbers if your order is shipped separately.

10. Changes to Shipping Address

If you need to change your shipping address, please contact our customer service as soon as possible. Address changes can only be made before your order is dispatched. Once your order has shipped, we are unable to change the delivery address.

11. Order Modifications or Cancellations

If you wish to modify or cancel your order, please contact us immediately. We process orders quickly, so changes or cancellations must be made before your order is shipped. Once an order has been shipped, it cannot be altered or canceled.

12. Contact Us

If you have any questions or concerns about your order or shipment, please reach out to our customer support team at shopify@bedlore.com. We are here to help you every step of the way!

Thank you for shopping with Bedlore! We appreciate your business and look forward to providing you with the best shipping experience possible.