Privacy Policy

Last updated: December 10, 2025

This Privacy Policy describes how BEDLORE (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.bedlore.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected according to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information that you directly submit to us through our Services may include:

Contact details include your name, address, phone number, and email.
Order information includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, security questions, and other information used for account security purposes.
Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies who support our Site and Services, such as Shopify.
Our payment processors, collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated by this Privacy Policy. Also, see the section below, Third Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services: We use your information to process payments, fulfill orders, manage your account, arrange shipping, and handle returns and exchanges. Shopify may also use your data in line with its Privacy Policy to enhance your shopping experience.
Marketing and Advertising: We may use your information to send marketing communications and show tailored ads on our Site and other platforms. You can manage your marketing preferences by contacting us directly or using the unsubscribe options in our communications. You can also opt out of receiving targeted advertisements by adjusting your preferences within your account settings or through third-party tools such as the Digital Advertising Alliance.
Security and Fraud Prevention: We use your data to detect and prevent fraudulent activities. You are responsible for securing your account details. Contact us if you believe your account has been compromised.
Communicating and Improving Services: We use your data to provide customer support and improve our services in line with our legitimate business interests.

We process your personal data based on the following legal grounds: consent (where applicable), the performance of a contract, compliance with legal obligations, and our legitimate interests.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics, and to better understand user interaction with the Services (in our legitimate interests to administer, improve, and optimize the Services). We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Please note that while your browser may allow you to transmit a “do not track” signal, like many websites, our Site is not designed to respond to such signals. To learn more about “do not track” signals, you can visit http://www.allaboutdnt.com/.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for the purposes outlined in this Privacy Policy, including:

Service Providers: We share your personal data with trusted third-party vendors who help us run our operations, including advertising partners for tailored ads, IT management, payment processing, customer support, shipping, and data analytics.. We do not sell your personal information, but we may share it with partners who help us improve your shopping experience. We ensure that our partners comply with applicable privacy laws.
Marketing Partners: With business and marketing partners to provide services and advertisements tailored to you, in accordance with their privacy policies.
Your Consent: When you direct or consent to us sharing information with third parties, such as to ship your products, through social media integrations, or other third-party tools.
Affiliates: Within our corporate group to manage business operations in our legitimate interests.
Business Transactions: In connection with a merger, acquisition, bankruptcy, or other business transactions, or to comply with legal obligations, such as responding to subpoenas or protecting our rights, the rights of users, or others..

We do not use or disclose sensitive personal information without your consent or for inferring characteristics about you.

User Generated Content

The Services may allow you to post product reviews and other content. Any content you submit to public areas of the Services will be accessible to anyone. We cannot control who views or uses your publicly shared content, and we are not responsible for its privacy, security, or accuracy. Use caution when posting information publicly.

Third-Party Websites and Links

Our Site may include links to third-party websites. We are not responsible for the privacy, security, or accuracy of these external sites, and we recommend reviewing their privacy policies. Information you share on third-party platforms may be visible to other users, and we do not control its use.

Including these links does not imply endorsement of the content or the site’s operators unless explicitly stated.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable. We implement industry-standard security measures, including encryption and secure payment gateways, to protect your personal information. However, no system is completely secure, and we cannot guarantee “perfect security.”

In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, subject to applicable laws. These rights may include:

Right to Access: Request access to your personal information and how it's used.
Right to Delete: Request deletion of your personal data.
Right to Correct: Request correction of inaccurate information.
Right to Portability: Request a copy of your data and transfer it to a third party.
Restriction of Processing: Request to limit how we process your data.
Withdrawal of Consent: Withdraw consent if we process data based on your consent.
Appeal: Appeal a decision if we decline your request.
Managing Communications: Opt out of promotional emails at any time.

To exercise these rights, you can contact us or use the options provided on our site. We may need to verify your identity before processing your request.

We will not discriminate against you for exercising your rights and will respond promptly as required by law.

Complaints

If you have concerns about how we handle your personal information, please contact us. If you're unsatisfied with our response, you may appeal or file a complaint with your local data protection authority, depending on your location.

International Users

Your personal information may be transferred, stored, and processed outside your country. If you are located in the EU or UK, your personal data may be transferred to countries outside the European Economic Area (EEA) or the UK, including the United States. We take steps to ensure your data is adequately protected, including through the use of Standard Contractual Clauses or transferring data to countries with adequacy decisions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at Shopify@bedlore.com or contact us at 707-713 Nathan Road, FLAT/RM A1 9/F, Mong Kok, KL, HK.